Online Complaints form 

We are currently experiencing technical difficulties with our online complaints form.

Please email any complaints to:

Have we done well or could we do better? we’re listening!

Do you have a complaint, comment or even a compliment?

Tell us what you think, good or bad

Dissatisfaction or Service Failure

“An agreement has been made with a contractor to attend at a certain time and he doesn’t turn up or is late”

Informal Complaint

“I haven’t been treated as I would have expected, I would like an apology and want the member of staff spoken to so that he can learn from his mistake”

Formal Complaint

“This is a serious matter that needs a more formal investigation, a policy or promise has been broken and I believe that I have been treated really badly”


Please tick whether you wish to make a complaint, compliment or a suggestion. Any information you give us will be treated as confidential.
For information on our complaints procedure please see previous page.


* Mandatory Fields

Thank you for your feedback, a member of staff will be in touch with you within 3 working days of receipt.
If you would like this document in another format or language, for example large print, Braille or on tape, please contact our customer services team.

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