To make sure we provide good quality homes and services to residents, we need you to tell us how we are doing.
Your feedback will have a real influence on how your home and local community are managed so please tell us what you think.
You can get involved in the following ways, depending on how much time you have to give.
- Join the Tenants’ Voice group - this group meets for two hours in the evening, at least four times a year. The group looks at how the services we provide can be changed or improved. The Tenants' Voice has direct access to and representation on our board of management. Tenants’ groups have made a huge impact on their neighbourhoods - including fundraising, campaigning for new play equipment, organising children's trips and helping to tackle anti-social behaviour or drug problems.
- Become a Tenants’ Friend - as a Tenants’ Friend you will be a point of contact for us and Tenants’ Voice members. You just talk to neighbours about what matters in your area and feed their views back to us. The time involved will vary depending on your area and the amount of spare time you can commit - but we will invite you to attend at least one meeting a year.
- Become a Sounding Board member - to join the Sounding Board just give us your contact details (preferably with an e-mail address) and, from time to time, we will send you documents to comment on. These could include things like policies, procedures or information leaflets. We may also phone you to ask your opinion about something that we are proposing. If you have any particular areas of interest then let us know.
- Join a focus group - these groups hold informal meetings to discuss specific subjects. For example, we might set up a single meeting to get ideas from tenants on services for older (or young) people or disability issues.
For more information on how to get involved, please see section 7 in your
Tenants' Handbook.