What if I cannot afford to pay my rent or charges?In the first instance, contact
Ian Dodds or
Mary Moeser who will be able to advise you on the best course of action. The
Citizens’ Advice Bureau may also be able to advise you. Further information on benefits that you may be able to claim can be found on the
Turn2us website.
If you fall two months behind in your rent, we will serve a Notice of Seeking Possession. If this is ignored, we will have no choice but to start court proceedings.
TopI am on Housing Benefit and have been offered a new property - will that affect my benefit?In some cases, you may be able to receive Housing Benefit on both properties, but only if you physically move into your new home the day your new tenancy begins. Contact
Ian Dodds or
Mary Moeser or the benefits section of your local council for more information.
TopHow can I request a statement of account?We post rent statements to all tenants once a year but you can also request a statement at any other time from our customer services team on
01284 767224.Top