Do you need to pay your rent:
- Make a payment through the website http://www.suffolkhousing.org/pay-your-rent/
- Giro Book (at your bank or post office)
- Payment Card (at participating local shops, post offices or banks)
If you require a giro book or payment card please request one by emailing email@example.com
Did you know that you can report repairs on our website http://www.suffolkhousing.org/request-a-repair/
IMPORTANT INFORMATION ABOUT CHANGES TO BENEFITS
Universal Credit is a benefit for people who are of a working age and receive any of the following benefits:
- Housing Benefit
- Income Support
- Income-Based Jobseekers Allowance
- Income-Related Employment and Support Allowance
- Child Tax Credit
- Working Tax Credit
Universal Credit is replacing and combining all of these benefits. It is paid directly to you in one monthly payment, like a salary.
The payment includes any help you receive to pay your rent. We would recommend you pay your rent to Suffolk Housing as soon as you receive this money.
Universal Credit currently only applies to working age people who are single. It will soon be rolled out to any new job seeker claimants or anyone who has a change of circumstances which would lead to them making a new claim for any of the benefits listed above.
How to make a claim
You will need to fill in a claim form online. If you need help to complete this form, call the Universal Credit helpline on 0345 600 0723, which is open on Monday to Friday from 8am to 6pm (or textphone 0345 600 0743).
For more information about Universal Credit, your eligibility and how to claim, click here.
If your application is accepted, you will need to attend a face-to-face interview at your local Jobcentre Plus.